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Contact Us

Contact Us

Contact Us

We partner with companies in a research deficit to bring them savvy goal creation, in-depth user research, and actionable strategies that grow their customer satisfaction and brand impact.

We partner with companies in a research deficit to bring them savvy goal creation, in-depth user research, and actionable strategies that grow their customer satisfaction and brand impact.

We partner with companies in a research deficit to bring them savvy goal creation, in-depth user research, and actionable strategies that grow their customer satisfaction and brand impact.

We partner with companies in a research deficit to bring them savvy goal creation, in-depth user research, and actionable strategies that grow their customer satisfaction and brand impact.

We partner with companies in a research deficit to bring them savvy goal creation, in-depth user research, and actionable strategies that grow their customer satisfaction and brand impact.

We partner with companies in a research deficit to bring them savvy goal creation, in-depth user research, and actionable strategies that grow their customer satisfaction and brand impact.

We partner with companies in a research deficit to bring them savvy goal creation, in-depth user research, and actionable strategies that grow their customer satisfaction and brand impact.

We partner with companies in a research deficit to bring them savvy goal creation, in-depth user research, and actionable strategies that grow their customer satisfaction and brand impact.

We partner with companies in a research deficit to bring them savvy goal creation, in-depth user research, and actionable strategies that grow their customer satisfaction and brand impact.

We partner with companies in a research deficit to bring them savvy goal creation, in-depth user research, and actionable strategies that grow their customer satisfaction and brand impact.

Research leads everything

Research leads

everything

Research leads everything

Research leads

everything

Research leads everything

Research leads

everything

Research leads

everything

If you feel twitchy making decisions without data...

If you feel twitchy making decisions

without data...

If you feel twitchy making decisions without data...

If you feel twitchy making decisions without data...

If you feel twitchy making decisions

without data...

If you feel twitchy making decisions without data...

If you care passionately about what your customers think of you...

If you care passionately about what your customers think of you...

If you care passionately about what your customers think of you...

If you care passionately about what your customers think of you...

If you care passionately about what your

customers think of you...

If you care passionately about what your customers think of you...

If you stay up at night worrying about how to hit your KPIs...

If you stay up at night worrying about how to hit your KPIs...

If you stay up at night worrying about how to hit your KPIs...

If you stay up at night worrying about how to hit your KPIs...

If you stay up at night worrying about how

to hit your KPIs...

If you stay up at night worrying about how to hit your KPIs...

You found the right group.

You found the right group.

You found the right group.

You found the right group.


You found the right group.

You’re used to seeing fancy decks and giant reports, but with Kit you’ll get a toolbox to hand to your team that they can use to execute. You’ll see metrics change, customers respond, and revenue shift.

You’re used to seeing fancy decks and giant reports, but with Kit you’ll get a toolbox to hand to your team that they can use to execute. You’ll see metrics change, customers respond, and revenue shift.

You’re used to seeing fancy decks and giant reports, but with Kit you’ll get a toolbox to hand to your team that they can use to execute. You’ll see metrics change, customers respond, and revenue shift.

You’re used to seeing fancy decks and giant reports, but with Kit you’ll get a toolbox to hand to your team that they can use to execute. You’ll see metrics change, customers respond, and revenue shift.

Kit can equip you with all the data, insights, quotes, recommendations, and strategic next steps you need to guide design, marketing, business strategy, product growth, and most importantly — customer satisfaction.


Kit can equip you with all the data, insights, quotes, recommendations, and strategic next steps you need to guide design, marketing, business strategy, product growth, and most importantly — customer satisfaction.


Kit can equip you with all the data, insights, quotes, recommendations, and strategic next steps you need to guide design, marketing, business strategy, product growth, and most importantly — customer satisfaction.


Kit can equip you with all the data, insights, quotes, recommendations, and strategic next steps you need to guide design, marketing, business strategy, product growth, and most importantly — customer satisfaction.


Kit can equip you with all the data, insights, quotes, recommendations, and strategic next steps you need to guide design, marketing, business strategy, product growth, and most importantly — customer satisfaction.


Kit can equip you with all the data, insights, quotes, recommendations, and strategic next steps you need to guide design, marketing, business strategy, product growth, and most importantly — customer satisfaction.


Our process

Our process

Always start with

research



Always start

with research



Always start

with research



Always start with research



Always start

with research



Always start with research



Always start with research



We start by learning you and your business: why you exist in the world and what work you’re here to do. Then we move outward to learn about your customers, competitors, and the industry in general.


Think of it as drawing a map of the landscape. You need to know where you’re going, what obstacles may be in your way, and the most certain route to get there.

We start by learning you and your business: why you exist in the world and what work you’re here to do. Then we move outward to learn about your customers, competitors, and the industry in general.


Think of it as drawing a map of the landscape. You need to know where you’re going, what obstacles may be in your way, and the most certain route to get there.

We start by learning you and your business: why you exist in the world and what work you’re here to do. Then we move outward to learn about your customers, competitors, and the industry in general.


Think of it as drawing a map of the landscape. You need to know where you’re going, what obstacles may be in your way, and the most certain route to get there.

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Build a strategy

Build a strategy

Build a

strategy

It’s not enough for us to leave you with a map. We consider all the resources you have available and the barriers you’re likely to face, then together we chart a course to your goal. We also consider contingencies and options for pivoting so you don’t have to play the ‘what if’ game.


Whether you’re launching a brand new product or just trying a new marketing campaign, our strategies help keep your efforts on track to hit KPIs and continuously improve your customer’s experience.



It’s not enough for us to leave you with a map. We consider all the resources you have available and the barriers you’re likely to face, then together we chart a course to your goal. We also consider contingencies and options for pivoting so you don’t have to play the ‘what if’ game.


Whether you’re launching a brand new product or just trying a new marketing campaign, our strategies help keep your efforts on track to hit KPIs and continuously improve your customer’s experience.



It’s not enough for us to leave you with a map. We consider all the resources you have available and the barriers you’re likely to face, then together we chart a course to your goal. We also consider contingencies and options for pivoting so you don’t have to play the ‘what if’ game.


Whether you’re launching a brand new product or just trying a new marketing campaign, our strategies help keep your efforts on track to hit KPIs and continuously improve your customer’s experience.



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Set attainable

goals




Set attainable goals




Set attainable goals




Set attainable goals




Set attainable goals




Set attainable goals




We also help set goals - most people know what they want, but they don’t always have a good why. We can develop goals that are relevant to your business, that are achievable in a reasonable timeframe, and that will have a tangible impact for you and your audiences.


Or if goals have been handed down to you, we can ensure that the work we do helps your team take measurable steps towards those company milestones.

We also help set goals - most people know what they want, but they don’t always have a good why. We can develop goals that are relevant to your business, that are achievable in a reasonable timeframe, and that will have a tangible impact for you and your audiences.


Or if goals have been handed down to you, we can ensure that the work we do helps your team take measurable steps towards those company milestones.

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Get the whole job

done right


Get the whole job

done right


Get the whole job done right


Get the whole job done right


Get the whole

job done right


We focus specifically on research and strategy because we believe they are core components that often get overlooked or underserved. But that doesn’t mean we can’t help with your whole project.


We’ve built a deep network of individuals and collectives that we can tap into for design, dev, product, marketing, analytics... you name it, we can find it.


The best part is we will manage your project from beginning to end, ensuring that the research and strategy work Kit started with informs every step of the process so you’re getting work that actually works for you.

We focus specifically on research and strategy because we believe they are core components that often get overlooked or underserved. But that doesn’t mean we can’t help with your whole project.


We’ve built a deep network of individuals and collectives that we can tap into for design, dev, product, marketing, analytics... you name it, we can find it.


The best part is we will manage your project from beginning to end, ensuring that the research and strategy work Kit started with informs every step of the process so you’re getting work that actually works for you.

Get the whole job done right


Get the whole job done right


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Contact Us

How to engage with Kit

There are three really good ways to get started:

a. Explore

On a small budget and a quick timeline, we can look at some of your most pressing questions and offer some lite research and ideas. Think of it as a sample engagement - we’ll test how well we work together, and you’ll get a list of ideas and insights you didn’t have before.

b. Explore + Plan

Our team comes in to do the behind-the-scenes work (research and strategy) on a project. Then we’ll set the stage so your team can execute.

c. Explore + Plan + Execute

We’ll help define the impact you’re after, map the landscape, figure out the best path to your goal, and manage the execution until your goal is reached.

If you’re not sure which approach is right for you, we’d love to hear what’s on your mind.

Contact Us

How to engage with Kit

There are three really good ways to get started:

a. Explore

On a small budget and a quick timeline, we can look at some of your most pressing questions and offer some lite research and ideas. Think of it as a sample engagement - we’ll test how well we work together, and you’ll get a list of ideas and insights you didn’t have before.

b. Explore + Plan

Our team comes in to do the behind-the-scenes work (research and strategy) on a project. Then we’ll set the stage so your team can execute.

c. Explore + Plan + Execute

We’ll help define the impact you’re after, map the landscape, figure out the best path to your goal, and manage the execution until your goal is reached.

If you’re not sure which approach is right for you, we’d love to hear what’s on your mind.

Contact Us

Contact Us

How to engage with Kit

There are three really good ways to get started:

How to engage

with Kit

There are three really good ways to get started:

How to engage

with Kit

There are three really good ways to get started:

How to engage

with Kit

There are three really good ways to get started:

a. Explore

a. Explore

On a small budget and a quick timeline, we can look at some of your most pressing questions and offer some lite research and ideas. Think of it as a sample engagement - we’ll test how well we work together, and you’ll get a list of ideas and insights you didn’t have before.

On a small budget and a quick timeline, we can look at some of your most pressing questions and offer some lite research and ideas. Think of it as a sample engagement - we’ll test how well we work together, and you’ll get a list of ideas and insights you didn’t have before.

b. Explore + Plan

b. Explore + Plan

Our team comes in to do the behind-the-scenes work (research and strategy) on a project. Then we’ll set the stage so your team can execute.

Our team comes in to do the behind-the-scenes work (research and strategy) on a project. Then we’ll set the stage so your team can execute.

c. Explore + Plan + Execute

c. Explore + Plan + Execute

We’ll help define the impact you’re after, map the landscape, figure out the best path to your goal, and manage the execution until your goal is reached.

We’ll help define the impact you’re after, map the landscape, figure out the best path to your goal, and manage the execution until your goal is reached.

If you’re not sure which approach is right for you, we’d love to hear what’s on your mind.

If you’re not sure which approach is right for you, we’d love to hear what’s on your mind.

If you’re not sure which approach is right for you, we’d love to hear what’s on your mind.

Who we are

Who we are

We believe work should look different and feel different than how it does today. So we built a collective, drawing first on expertise and deep relationships, to create a group that is collaborative, nimble, and cost-efficient.

We believe work should look different and feel different than how it does today. So we built a collective, drawing first on expertise and deep relationships, to create a group that is collaborative, nimble, and cost-efficient.

We believe work should look different and feel different than how it does today. So we built a collective, drawing first on expertise and deep relationships, to create a group that is collaborative, nimble, and cost-efficient.

Jess

UX Research & Strategy

Co-founder

Maria

UX Design Strategy & Research

Co-founder

Danielle

Quantitative Research


Jess

UX Research & Strategy

Co-founder

Maria

UX Design Strategy & Research

Co-founder

Danielle

Quantitative Research


Jess Vice

UX Research & Strategy

Co-founder

Jess Vice

UX Research & Strategy

Co-founder

Jess Vice

UX Research & Strategy

Co-founder

Maria Corazon

UX Design Strategy & Research

Co-founder

Maria Corazon

UX Design Strategy & Research

Co-founder

Maria Corazon

UX Design Strategy & Research

Co-founder

Danielle Green

Quantitative Research


Danielle Green

Quantitative Research


Danielle Green

Quantitative Research